There’s email, text, instant messaging, Facebook, Google +, Twitter…the list goes on and on for ways you can stay in touch with your family, friends and clients. We’re more wired and connected than ever, but for some reason, we seem to have a growing aversion to actually picking up the phone, dialing numbers and making a call.
How many times have you either been told or said yourself – “I don’t know the answer to that, they haven’t responded to my email.” All of us are guilty of it. It’s like we think that somehow that’s the only way to get an answer.
I’m not knocking on technology – it definitely makes us all more efficient and the world a better place. But sometimes people are moving so quickly that words are left out, or tone or entire responses are completely misunderstood. And that can be a big problem if you’re communicating with your mother – let alone a client.
So the next time you’re waiting on that email response, consider picking up the receiver on that archaic piece of equipment sitting on your desk. Taking the time to actually reach out by phone to someone could make all the difference in your relationship with your mother…and your client.
After all, there’s nothing wrong with true human interaction.